# GIGABYTE 報告 AMD 拒絕其 800 系列主機板的 RMA 申請。

*semiconductor · news · 2026-06-08 · Wccftech*

## Key points

- AMD 現在拒絕部分因基板物理損壞的 Ryzen X3D CPU RMA 申請。
- GIGABYTE 測試在重新刷寫 BIOS 後未發現主機板故障，與最初 BIOS 損壞的說法相矛盾。
- GIGABYTE 修復了 CPU 插槽針腳的輕微凹痕，認為是外力造成，非製造缺陷。
- 用戶反映 Ryzen CPU 在空閒狀態下無手動超頻或 BIOS 變更時仍會故障。

For the user, nothing was more confusing than reading the GIGABYTE report that indicated BIOS curruption. While GIGABYTE Says Motherboard Was Okay, AMD Rejects RMA Claim for Ryzen 9 7950X3D Due to Swollen Substrate We have reported dozens of incidents relating to Ryzen X3D chips dying on 800-series motherboards. AMD Ryzen 7 9800X3D has remained the most affected CPU of all, but previous-gen Ryzen processors are also prone to such damage. In some cases, physical damage was visible on the chip itself, but in others, the CPUs died without showing any signs of damage. Many users were having success getting their RMA requests approved by AMD and also by motherboard manufacturers, but there were a few cases where the users were unlucky. While AMD has covered damaged CPUs as a result of electrical failures in the past, it appears that AMD is no longer honoring every RMA request it is coming across. One of the recent victims of CPU death was the u/VINCENT199411, who reported that AMD denied the RMA request for his CPU. As per the report, his system was running fine for years, but suddenly, one day, his system failed at an idle state. The user says he never manually overclocked the CPU, nor has he ever changed any parameters from the BIOS. However, when the motherboard reached GIGABYTE, the company notified the user of a corrupt BIOS. As per GIGABYTE's internal testing, the motherboard had no short-circuits, and after re-flashing the BIOS, the motherboard was working completely fine with another Ryzen 9 7950X3D. GIGABYTE did mention that there was a slight dent in the CPU socket pins due to external force, but it fixed it. Nonetheless, AMD didn't honor the warranty claim for the Ryzen 9 7950X3D and informed the user that they don't cover "physical damages". The user is now confused, as he didn't understand how a BIOS corruption could cause a failure and how the CPU substrate ended up being swollen. The user assumes that AMD decided after checking the CPU pics and not after inspecting the CPU itself. Nonetheless, we know that AMD and motherboard manufacturers have been advising users to upgrade to the latest BIOS, but the user was unaware of these incidents.

**Companies:** AMD, GIGABYTE

[Read the full story on Wccftech](https://wccftech.com/amd-reportedly-rejects-rma-request-for-ryzen-9-7950x3d/)

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