# 一份關於新人工智慧（AI）工具的內部備忘錄在微軟內部引發爭議。

*genai · news · 2026-06-06 · Times of India*

## Key points

- 一份洩漏的內部備忘錄揭露微軟的 AI 助理「Scout」旨在讓用戶「上癮」。
- 該產品的三階段策略將 Scout 從「令人上癮的應用程式」轉變為「具代理性的平臺」。
- 執行長 Satya Nadella 反應激烈，拒絕將上癮作為 Scout 的產品策略目標。
- 早期內部測試顯示 Scout 在員工中已具有高日常使用率和留存率。

An internal memo related to a new artificial intelligence (AI) tool has sparked controversy within Microsoft, drawing a sharp reaction from CEO Satya Nadella, a report has claimed. The leaked document contained a product strategy and was authored by Microsoft corporate vice president Omar Shahine and executive Jakob Werner, outlining a multi-phase launch plan for “Scout,” a newly announced AI personal assistant. Citing the document, 404 Media reported that it stated goal of the product’s first phase is to “make people addicted” to the tool. The internal document, titled “ClawPilot: Overview and Plan with Project Lobster,” reveals a three-phase strategy to transition the software from an “addictive app to [an] agentic platform.” Under a subheading titled “ClawPilot Overall Plan,” the document instructs the team to build a user base and an ecosystem of tools that forces users to “depend on it daily”. Shahine noted in the memo that early testing among Microsoft employees already showed intense daily usage and high retention rates. Scout: From side project to corporate strategy The software, officially announced by Microsoft at Build 2026 Tuesday as “Scout,” is an “always-on personal agent” designed to sit on a user’s desktop, learn how they work, and handle tasks like managing calendars, organising email inboxes, filing expenses and preparing for meetings. The tool is aimed at corporate "knowledge workers", which includes people in finance, legal, human resources and operations, who want automated assistance but lack technical programming skills. The project originally began as a personal hobby for Shahine. In April, he wrote on his personal blog and LinkedIn that he had built a personal AI assistant using “OpenClaw,” a viral, open-source AI tool that allows software agents to perform tasks on behalf of humans. Memo makes CEO Satya Nadella angry and internal backlash The language in the memo has reportedly caused friction among Microsoft’s workforce and made CEO Satya Nadella “angry” over how the product's strategy was framed. Speaking on the condition of anonymity, one Microsoft employee described the addiction-focused language as “very troubling.” “We’re seeing more and more addiction happening with AI chatbots and agents, and overall addiction to me is something no product should be making a part of its build strategy,” the employee said, calling it a case of the company “saying the quiet part out loud.” Meanwhile, a report said Nadella called it “nonsense”, saying, “This is absolutely a non goal!” End of Article Latest Mobiles View All Motorola Edge 70 Pro Plus 5G ₹44,999 Itel A100 Pro 4G OPPO A6c 4G ₹13,999 Xiaomi 17T Pro Xiaomi 17T HMD Vibe2 5G ₹10,999 Realme 16T ₹27,999 Motorola Razr Fold ₹1,49,999 Ai+ Nova Flip ₹39,999 OnePlus Nord CE 6 Lite 5G ₹31,999 Moto G37 Power 5G ₹19,999 Moto G37 5G ₹15,999 Realme 50A Prime Poco C81x 4G ₹10,368 OnePlus 10R Prime Blue Edition

**Companies:** Microsoft
**Countries:** United States

[Read the full story on Times of India](https://timesofindia.indiatimes.com/technology/tech-news/microsoft-corporate-vice-president-omar-shahines-memo-to-employees-that-made-ceo-satya-nadella-angry/articleshow/131548300.cms)

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