# Wipro 將整合其 Wipro Intelligence 平台與 ServiceNow AI 平台，目標是減少企業營運中的手動協調。

*genai, business · news · 2026-05-28 · The Hindu Business Line*

## Key points

- Wipro 將根據新協議，整合其 Intelligence 平台與 ServiceNow AI 平台。
- 三款 Wipro Intelligence 解決方案—SmartProcure、Telco Autonomous Networks 及 Cyber Transform—將利用 ServiceNow 平台。
- 此合作夥伴關係旨在透過諮詢主導且受控的實施，解決企業 AI 擴展問題。
- 客戶將獲得更快速的處理、統一的工作流程介面、政策合規性及改進的任務追蹤。

Wipro Ltd announced on Thursday an expanded partnership with ServiceNow to deploy agentic AI workflows across core enterprise functions including IT, human resources, procurement, and cybersecurity. Under the agreement, Wipro will integrate its Wipro Intelligence platform — a unified suite of AI-powered tools and solutions — with the ServiceNow AI Platform. The goal is to reduce manual coordination in enterprise operations and improve visibility into how work moves across organisational systems. Three Wipro Intelligence solutions will directly leverage ServiceNow’s platform capabilities. SmartProcure will handle procurement workflows through standardised intake, approvals, and execution. Telco Autonomous Networks will target service operations in the telecom sector by combining AI workflows with industry-specific context. Cyber Transform will address security operations, focusing on vulnerability management and incident response governance. Malay Joshi, Chief Executive Officer of Wipro’s Americas 1 Strategic Market Unit, said the partnership is aimed at solving a practical problem many large organisations face — not a lack of AI ambition, but difficulty scaling AI implementation. He described the approach as consulting-led and designed to deliver measurable outcomes with appropriate governance controls. Amit Zavery, President and Chief Operating Officer at ServiceNow, said the partnership moves enterprises toward what he called an “agentic enterprise,” where AI operates within secure, governed workflows to produce concrete results. Clients under this arrangement can expect faster processing cycles, a unified interface for managing work requests, built-in policy compliance within workflow design, and clearer tracking of task ownership and completion. Published on May 28, 2026

**Companies:** Wipro Ltd, ServiceNow

[Read the full story on The Hindu Business Line](https://www.thehindubusinessline.com/info-tech/wipro-and-servicenow-deepen-ai-partnership-to-automate-enterprise-workflows/article71032533.ece)

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