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The Maharashtra State Consumer Disputes Redressal Commission has firmly criticized Standard Chartered Bank.
Standard Chartered Bank charged interest on funds that were never disbursed to the customer.
KEY POINTS
- The Maharashtra SCDRC labeled the bank's actions as 'unfair trade practices' and 'deficient service.'
- The SCDRC upheld a 2018 district ruling requiring the bank to refund fees and interest charges.
- The bank was also ordered to compensate the customer for mental suffering caused by its actions.
COMPANIES
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