genai / news / / The Economic Times
Airbnb is significantly expanding its presence in India, driven by a large Gen Z population and the potential of AI.
Airbnb now counts India among its top 10 global priority markets and employs more people there than anywhere outside the US.
KEY POINTS
- Sixty percent of Airbnb's code is now written or authored by AI, accelerating product launches.
- Airbnb has expanded beyond home rentals in India, adding groceries, car rentals, airport pickup, and luggage storage.
- AI has significantly improved Airbnb’s customer support, handling complex, multilingual, and cross-border issues instantly.
- Airbnb’s domestic Indian business is growing about 50% year-on-year, despite relatively low overall market penetration.
COMPANIES
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