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TTEC announces a seven-year contract extension with Volkswagen Group UK.
TTEC and Volkswagen Group UK have extended their partnership with a new seven-year contract.
KEY POINTS
- The contract includes AI-enabled omnichannel contact centre solutions operated from Leeds and Cairo.
- Support will continue for Audi, Škoda, SEAT, CUPRA, Volkswagen Passenger Cars, and Commercial Vehicles brands.
- Since 2020, TTEC and Volkswagen Group UK have deployed cloud platforms, CRM transformation, and automation.
COMPANIES
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