business / news / / The Manila Times
Dairy Queen operates in Bahrain, Kuwait, Oman, Qatar and the United Arab Emirates.
Dairy Queen has paused Middle East expansion plans due to supply chain disruptions from regional tensions.
KEY POINTS
- Shipping restrictions through the Strait of Hormuz are forcing Dairy Queen to find alternative supply routes.
- Dairy Queen will test Presto's AI chatbot in about 50 drive-through locations to automate ordering.
- An initial trial found the AI chatbot achieved 90 percent order accuracy, with a goal of over 99 percent.
- Dairy Queen's fastest global expansion is in China, now with over 1,800 stores and strong sales growth.
COMPANIES
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