business / news / / City A.M.
OpenAI walked back from its Instant Checkout shopping function at the end of March.
OpenAI cancelled its Instant Checkout feature, citing insufficient flexibility for merchants and users.
KEY POINTS
- Kingfisher reports a 60% increase in AI agent usage, with 95% of searches leading to sales.
- John Lewis is preparing its data for integration with AI platforms like Google Gemini and ChatGPT.
- Next will not centralize AI development, citing transaction and return complexities as barriers to full AI shopping.
- CI&T research shows most UK consumers distrust AI chatbots for purchases due to privacy and bias concerns.
COMPANIES
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