# Walmart rolled back its self-checkout at its South Philadelphia location in March.

*business · news · 2026-04-27 · The Philadelphia Inquirer*

## Key points

- Walmart's South Philadelphia store ended self-checkout in March, returning to cashier-led checkout.
- The rollback affects only one of Philadelphia’s five Walmart locations, according to a spokesperson.
- Walmart attributes the self-checkout removal to store-specific customer feedback and service improvements, not theft.
- Self-checkout lanes remain at the location exclusively for Spark delivery drivers.
- A 2024 study found self-checkout can decrease customer loyalty by reducing satisfaction with service.

**Companies:** Walmart, Dollar General, Target, Five Below
**Countries:** United States

[Read the full story on The Philadelphia Inquirer](https://www.inquirer.com/business/retail/walmart-self-checkout-south-philadelphia-20260427.html)

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