business / news / / Independent.ie
The CCPC has published its annual Consumer Helpline Report.
Ryanair was the most named trader in consumer complaints, with 593 mentions in 2025.
KEY POINTS
- Rathwood Home and Garden World failed to refund some customers despite committing to do so.
- Over 10,000 consumers were referred by the CCPC to the Small Claims Court in 2025.
- Nearly 20% of consumers reported waiting 17 weeks or more for issue resolution with traders.
- Faulty goods and services accounted for 9,114 of the total consumer queries received.
COMPANIES
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