# The CCPC has published its annual Consumer Helpline Report.

*business · news · 2026-04-13 · Independent.ie*

## Key points

- Ryanair was the most named trader in consumer complaints, with 593 mentions in 2025.
- Rathwood Home and Garden World failed to refund some customers despite committing to do so.
- Over 10,000 consumers were referred by the CCPC to the Small Claims Court in 2025.
- Nearly 20% of consumers reported waiting 17 weeks or more for issue resolution with traders.
- Faulty goods and services accounted for 9,114 of the total consumer queries received.

**Companies:** Ryanair, Currys, Sky, Eir Group, Rathwood Home and Garden World, Harvey Norman, Aer Lingus, Lidl, Virgin Media, Vodafone
**Countries:** Ireland

[Read the full story on Independent.ie](https://www.independent.ie/irish-news/ryanair-tops-list-of-firms-most-complained-about-to-irelands-consumer-watchdog/a182070952.html)

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