# The system uses AI agents to assist workers with real-time diagnostics and troubleshooting.

*business · news · 2026-04-20 · Benzinga*

## Key points

- Accenture, Avanade, and Microsoft unveiled an AI-driven agentic factory system at Hannover Messe 2026.
- The system uses AI agents for real-time diagnostics, ticketing, and conversational role-specific guidance on the shop floor.
- Early adopters Kruger and Nissha Metalizing Solutions are validating the solution before its broader 2026 rollout.
- The platform operates on a subscription model, leveraging Azure, Fabric, Foundry, and Copilot technologies.

**Companies:** Microsoft Corp, Accenture, Avanade, Kruger, Nissha Metalizing Solutions

[Read the full story on Benzinga](https://www.benzinga.com/markets/tech/26/04/51910389/accentures-new-agentic-factory-system-debuts-with-microsoft)

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