genai / news / / The Manila Times
Circles, the global technology company powering digital telco operators, today announced a major milestone in its multi-year collaboration with OpenAI.
Circles launched an AI concierge built on OpenAI’s API, powering their AI-native telco stack.
KEY POINTS
- CareX uses a proprietary multi-agent architecture and resolves 85% of global queries without human intervention.
- Xplore IQ predicts customer needs and autonomously executes hyper-personalized plan changes, increasing ARPU by 22% in Singapore.
- The AI-native telco stack integrates customer experience, operations, and revenue generation into a single intelligent system.
- Circles and OpenAI plan to develop a fully autonomous telco model over the next two years.
COMPANIES
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