# ServiceNow CEO Frames AI As Tailwind.

*business · news · 2026-04-25 · Benzinga*

## Key points

- ServiceNow increased its 2024 AI commitments target from $1 billion to $1.5 billion.
- Customers spending over $1 million with ServiceNow grew by more than 130% year over year.
- ServiceNow captured $500 million in productivity internally through its own AI capabilities.
- Delayed on-premise deals in the Middle East due to conflict caused a 75 basis point Q1 2026 revenue headwind.
- ServiceNow announced a deepened strategic partnership with Google Cloud for new autonomous AI solutions.

**Companies:** ServiceNow
**Countries:** United States, United Arab Emirates

[Read the full story on Benzinga](https://www.benzinga.com/markets/equities/26/04/52051619/servicenow-ceo-says-ai-fear-is-missing-real-story-customers-are-spending-more)

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