fintech / news / / New York Post
The new system is aimed at speeding up throughput and reducing errors.
Costco is piloting a checkout system where employees pre-scan items before customers reach the register.
KEY POINTS
- The company claims the new system reduces average transaction time at the register to eight seconds.
- Employees report increased frustration, citing longer lines and more scanning errors with the new system.
- Customers note that the eight-second figure excludes time spent waiting in line and for pre-scanning.
COMPANIES
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