# The new system is aimed at speeding up throughput and reducing errors.

*fintech · news · 2026-04-13 · New York Post*

## Key points

- Costco is piloting a checkout system where employees pre-scan items before customers reach the register.
- The company claims the new system reduces average transaction time at the register to eight seconds.
- Employees report increased frustration, citing longer lines and more scanning errors with the new system.
- Customers note that the eight-second figure excludes time spent waiting in line and for pre-scanning.

**Companies:** Costco
**Countries:** United States

[Read the full story on New York Post](https://nypost.com/2026/04/13/lifestyle/costco-workers-hate-the-new-8-second-self-checkouts/)

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