# Netomi, the San Francisco-based startup building AI systems for enterprise customer service, has raised $110 million.

*genai · news · 2026-04-30 · VentureBeat*

## Key points

- Netomi raised $110 million led by Accenture Ventures, with global distribution via Accenture's enterprise client base.
- Netomi's Adobe partnership embeds its AI as an upstream orchestration layer, not just a chatbot add-on.
- Netomi's AI actively rearranges web pages and physical retail experiences in real time for each user.
- Netomi uses a trading-inspired, multi-signal architecture and authority matrix to enable governed, auditable AI actions.
- Coach and DraftKings have deployed Netomi for large-scale, real-time customer engagement beyond typical support bots.

**Companies:** Accenture, Adobe, Netomi, Sierra
**Countries:** United States, South Korea

[Read the full story on VentureBeat](https://venturebeat.com/technology/netomi-raises-110-million-as-accenture-and-adobe-bet-on-ai-for-customer-service)

---

Canonical: https://newsio.io/n/4a1d3c62-804d-444b-95a7-d4e5320e3765/netomi-the-san-francisco-based-startup-building-ai-systems-for-enterprise-custom
Summarized by Newsio from VentureBeat. https://newsio.io/how-it-works