# OpenAI and ServiceNow enter three-year partnership to embed OpenAI's AI models directly into ServiceNow's business software.

*genai · news · 2026-01-20 · Benzinga*

## Key points

- OpenAI and ServiceNow have signed a three-year partnership to embed OpenAI models in ServiceNow software.
- ServiceNow will use OpenAI's speech models to build AI voice agents for customer service applications.
- ServiceNow has committed revenue to OpenAI, but specific financial details were not disclosed.
- ServiceNow recently agreed to acquire cybersecurity firm Armis for $7.75 billion in cash and debt.

**Companies:** OpenAI, ServiceNow Inc.

[Read the full story on Benzinga](https://www.benzinga.com/markets/tech/26/01/50011471/servicenow-taps-openai-in-3-year-deal-for-enterprise-ai-agents)

---

Canonical: https://newsio.io/n/45a62193-b1d0-47ee-aeeb-11f4296c24a4/openai-and-servicenow-enter-three-year-partnership-to-embed-openais-ai-models-di
Summarized by Newsio from Benzinga. https://newsio.io/how-it-works