# Amazon.com's cloud unit is looking to sell AI-powered productivity software for the office.

*genai · news · 2026-04-28 · The Hindu Business Line*

## Key points

- Amazon Web Services launched AI-powered office productivity tools: Connect Decisions and Connect Talent.
- These new products mark AWS's first concerted push into the business software market.
- Amazon is leveraging AI agents to automate tasks like interviews and demand forecasting within enterprise settings.
- AWS is rebranding its existing Amazon Connect product to Amazon Customer Connect as part of the initiative.
- AWS had previously wound down other business apps but now aims to compete head-on with Microsoft and Salesforce.

**Companies:** Amazon.com Inc., Microsoft Corp., Oracle Corp., Salesforce Inc.
**Countries:** United States

[Read the full story on The Hindu Business Line](https://www.thehindubusinessline.com/info-tech/amazon-aws-launches-ai-powered-office-tools-to-challenge-microsoft-and-salesforce/article70917826.ece)

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