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They were given just one hour to rehearse a complicated demo and become fluent with a script that ran over.
Apple Vision Pro launch was described as a fiasco by multiple store insiders.
KEY POINTS
- Retail staff received only one hour to rehearse complex demos, far less than planned.
- Many salespeople were recent hires with little experience in Apple product launches.
- Hands-on workshops and one-to-one training sessions have not returned since the pandemic.
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