genai / news / / Fortune
ServiceNow announced its first quarter earnings yesterday, beating consensus Wall Street forecasts for revenue and exceeding the high end of its own guidance.
ServiceNow raised its 2026 AI sales projection to $1.5 billion, 50% above previous estimates.
KEY POINTS
- The company completed its $7.75 billion acquisition of cybersecurity firm Armis in April 2024.
- Now Assist customers spending over $1 million annually grew more than 130% year over year.
- ServiceNow attributed slower subscription growth to economic uncertainty from the Iran war, cutting growth by 0.75%.
- ServiceNow has achieved $500 million in AI-driven value and redeployed 85% of service desk staff to higher-value roles.
COMPANIES
Summarized by Newsio from Fortune. How we summarize →