# ServiceNow CEO Bill McDermott downplayed concerns that the Iran war is disrupting the company's business.

*business · news · 2026-04-22 · CNBC*

## Key points

- ServiceNow's Q1 subscription revenue growth included a 75 basis point headwind from Middle East delays.
- CEO Bill McDermott clarified that Middle East disruptions are timing-related, not due to demand weakness.
- Despite beating revenue and earnings expectations, ServiceNow shares fell 13% in after-hours trading.
- McDermott asserted that AI adoption is driving increased demand for ServiceNow, countering investor fears.
- ServiceNow shares are down roughly 30% this year amid broader investor concerns about AI disruption.

**Companies:** ServiceNow
**Countries:** Iran, United States

[Read the full story on CNBC](https://www.cnbc.com/2026/04/22/servicenow-ceo-downplays-impact-of-iran-war-and-ai-our-business-is-doing-great.html)

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