# Customers Bank CEO Sam Sidhu revealed that his prepared remarks had actually been delivered by an AI clone of his voice.

*fintech · news · 2026-04-28 · Livemint*

## Key points

- Customers Bank CEO used an AI-generated voice clone to deliver prepared earnings call remarks.
- Customers Bank has signed a multiyear partnership with OpenAI, embedding engineers to automate banking functions.
- New AI agents are expected to cut commercial loan processing from 45 days to about 7 days.
- The bank is already using AI to write half its software code, saving 28,000 work hours so far.
- OpenAI will co-create enterprise AI solutions with Customers Bank for potential sale to other banks.

**Companies:** Customers Bank

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