fintech / news / / GlobeNewswire
AiChat Pte.
AiChat has launched conversational commerce and AI ticketing features specifically for eCommerce brands.
KEY POINTS
- AiChat integrates directly with Shopify, enabling real-time product, inventory, and order data in chat.
- The platform includes an AI-assisted co-pilot that supports sales reps with dynamic product recommendations.
- AI-powered ticketing enables businesses to convert chats into support tickets and track resolution within chat.
- Gartner predicts AI will autonomously resolve 80% of common customer service issues by 2029.
COMPANIES
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