business / news / / The Guardian
Ikea had partnered with the European installer Soly.
Ikea continued advertising Soly solar panels after Soly's UK arm entered liquidation in January.
KEY POINTS
- Soly's European business collapsed within a month of Ikea launching the partnership in September.
- Otovo bought Soly in December, but the deal excluded liabilities, warranties, and unfulfilled installations.
- Ikea did not notify affected customers about Soly's collapse or provide guidance on reclaiming deposits.
- Deposit protection through HIES only applies if the contract was registered, which many customers' were not.
COMPANIES
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