# Wells Fargo has urged all customers to protect themselves this year amid the widespread growth of generative artificial intelligence.

*fintech · news · 2026-04-07 · The Sun U.S Edition*

## Key points

- Wells Fargo warned that generative AI is enabling highly realistic deepfake scams targeting customers.
- A recent Gen AI scam used video deepfakes to steal $25 million from a Hong Kong company.
- Global payment fraud incidents have risen 65% since 2022, now affecting 79% of organizations.
- Wells Fargo recommends dual custody for payments and enhanced staff training to counter AI-driven fraud.
- Wells Fargo is closing select physical branches in 2026, impacting customers reliant on in-person banking.

**Companies:** Wells Fargo
**Countries:** United States, Hong Kong

[Read the full story on The Sun U.S Edition](https://www.the-sun.com/money/16189143/wells-fargo-urgent-warning-prevent-ai-scams/)

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