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The coffee giant is testing a beta app within ChatGPT to help with beverage customization.
Starbucks is piloting a new ChatGPT integration to recommend and customize drinks for customers.
KEY POINTS
- The tool personalizes recommendations based on weather, user mood, goals, and even outfit choice.
- Users can start and partially complete Starbucks orders directly within ChatGPT before finishing in the app or website.
- Experts warn the AI assistant may guide users toward higher-calorie drinks to match their emotional states.
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