business / news / / CNBC
Companies are changing how they use Salesforce in the age of artificial intelligence.
Blavity plans to replace Salesforce CRM with a more cost-efficient AI solution after 2027.
KEY POINTS
- Salesforce's Agentforce has closed over 29,000 deals since September 2024, generating $800 million in annual recurring revenue.
- Salesforce launched a $25 billion accelerated share repurchase program amid a significant stock price decline.
- Some companies that tried building their own AI tools are returning to Salesforce due to complexity and risk.
- Slack's new AI assistant allows users to bypass traditional interfaces for data and workflow tasks.
COMPANIES
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