business / news / / The Sun U.S Edition
NAVY Exchange Service Command (Nexcom) is facing increased challenges to stay operational throughout the US.
Nexcom's 2024 sales were the lowest in 20 years, excluding the pandemic period.
KEY POINTS
- Between 2012 and 2024, Nexcom experienced a 19% decline in sales.
- Nexcom plans to invest $100 million in store renovations and new locations by 2027.
- A July 2024 agreement will add Toys R’ Us mini-stores to Nexcom locations.
- Customer satisfaction at Nexcom increased by 2.7% following recent modernization efforts.
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