business / news / / Forbes
For most companies, the issue is that the work is still scattered across too many places.
Salesforce will now offer Slack free to every customer, pre-integrated with their CRM data.
KEY POINTS
- Slackbot is being upgraded to trigger workflows and take actions across systems, beyond just messaging.
- A new 'Today' view in Slack consolidates meetings, tasks, and priorities from various tools into one briefing.
- Salesforce is launching Agentforce Operations, letting AI agents handle back-office workflows like approvals and compliance.
- Salesforce reports AI-suggested actions in Slack are increasingly accurate and improve work prioritization for users.
COMPANIES
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