# For most companies, the issue is that the work is still scattered across too many places.

*business · news · 2026-04-29 · Forbes*

## Key points

- Salesforce will now offer Slack free to every customer, pre-integrated with their CRM data.
- Slackbot is being upgraded to trigger workflows and take actions across systems, beyond just messaging.
- A new 'Today' view in Slack consolidates meetings, tasks, and priorities from various tools into one briefing.
- Salesforce is launching Agentforce Operations, letting AI agents handle back-office workflows like approvals and compliance.
- Salesforce reports AI-suggested actions in Slack are increasingly accurate and improve work prioritization for users.

**Companies:** Salesforce, Wayfair, Xero

[Read the full story on Forbes](https://www.forbes.com/sites/keithferrazzi/2026/04/29/salesforce-is-turning-slack-into-the-interface-for-ai-at-work/)

---

Canonical: https://newsio.io/n/1e2dce4a-30d6-484f-98d6-61924e91678b/for-most-companies-the-issue-is-that-the-work-is-still-scattered-across-too-many
Summarized by Newsio from Forbes. https://newsio.io/how-it-works