# ServiceNow is executing strongly, delivering 22% YoY subscription revenue growth despite negative sentiment and AI disruption fears.

*business · news · 2026-04-29 · Seeking Alpha*

## Key points

- ServiceNow has shifted 50% of new business to a usage-based pricing model.
- The platform achieved a 97% gross renewal rate, highlighting its mission-critical status.
- Long-term net margins are projected at 40–50% due to AI-led operational efficiencies.
- ServiceNow's valuation is considered undemanding relative to its growth and resilience.

**Companies:** ServiceNow, Inc., Adobe Inc., Microsoft Corporation
**Countries:** United States

[Read the full story on Seeking Alpha](https://seekingalpha.com/article/4896117-servicenow-ai-control-tower-market-is-ignoring)

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