# Users can only read books already downloaded on the device but will not be able to purchase any new ones.

*genai · news · 2026-04-08 · The Mirror*

## Key points

- Amazon will discontinue support for all Kindles released in 2012 or earlier from May 20.
- Affected devices cannot be re-registered or used if factory reset after support ends.
- Users will only be able to read previously downloaded books and cannot purchase new ones.
- Amazon estimates about 3% of Kindle users, over two million people, are affected.
- Amazon is offering a 20% discount and £15 eBook credit to impacted customers.

**Companies:** Amazon
**Countries:** United States

[Read the full story on The Mirror](https://www.mirror.co.uk/news/world-news/amazon-set-continue-key-service-36986503)

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