# Some Booking.com customers are being warned their personal information may have been accessed by unauthorised third parties.

*fintech · news · 2026-04-13 · ABC (Australian Broadcasting Corporation)*

## Key points

- Booking.com has warned customers that personal data may have been accessed by unauthorized third parties.
- Accessed information could include booking details, names, emails, addresses, and phone numbers.
- Booking.com has changed reservation PIN numbers for affected customers to enhance security.
- It remains unclear how many customers are affected or if credit card details were compromised.
- Recent scams involve criminals impersonating Booking.com staff and referencing specific refund requests.

**Companies:** Booking Holdings
**Countries:** Australia, Netherlands

[Read the full story on ABC (Australian Broadcasting Corporation)](https://www.abc.net.au/news/2026-04-13/booking-com-data-security-breach-personal-details/106557630)

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