fintech / news / / India Today
Customers Bank CEO Sam Sidhu revealed that the voice delivering part of his company's earnings call was not his own, but an artificial intelligence clone.
Customers Bank used an AI-generated CEO voice for its earnings call, a first for public companies.
KEY POINTS
- The bank signed a multi-year partnership with OpenAI, embedding engineers to automate core operations.
- AI deployment is expected to cut commercial loan processing from 30–45 days to around seven days.
- About half the bank's software code is now AI-written, saving 28,000 hours or 15 full-time hires.
- OpenAI and Customers Bank will co-create AI solutions, potentially later marketed to other financial institutions.
COMPANIES
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