# Customers Bank CEO Sam Sidhu revealed that the voice delivering part of his company's earnings call was not his own, but an artificial intelligence clone.

*fintech · news · 2026-04-29 · India Today*

## Key points

- Customers Bank used an AI-generated CEO voice for its earnings call, a first for public companies.
- The bank signed a multi-year partnership with OpenAI, embedding engineers to automate core operations.
- AI deployment is expected to cut commercial loan processing from 30–45 days to around seven days.
- About half the bank's software code is now AI-written, saving 28,000 hours or 15 full-time hires.
- OpenAI and Customers Bank will co-create AI solutions, potentially later marketed to other financial institutions.

**Companies:** Customers Bank
**Countries:** United States

[Read the full story on India Today](https://www.indiatoday.in/business/story/customers-bank-ceo-sam-sidhu-uses-ai-clone-on-earnings-call-openai-partnership-2903045-2026-04-29)

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