business / news / / Firstpost
Salesforce has announced a restructuring plan that includes cutting approximately 4,000 jobs.
Salesforce is cutting about 4,000 jobs, mainly in customer support and marketing roles.
KEY POINTS
- The layoffs follow a data breach connected to Drift, a third-party conversational AI tool.
- Attackers exploited OAuth tokens to gain unauthorized API access, but Salesforce's core systems weren't compromised.
- Salesforce is replacing traditional support tiers with AI-driven 'Agentforce,' reducing human oversight.
COMPANIES
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