# Salesforce has announced a restructuring plan that includes cutting approximately 4,000 jobs.

*business · news · 2026-04-13 · Firstpost*

## Key points

- Salesforce is cutting about 4,000 jobs, mainly in customer support and marketing roles.
- The layoffs follow a data breach connected to Drift, a third-party conversational AI tool.
- Attackers exploited OAuth tokens to gain unauthorized API access, but Salesforce's core systems weren't compromised.
- Salesforce is replacing traditional support tiers with AI-driven 'Agentforce,' reducing human oversight.

**Companies:** Salesforce, Drift
**Countries:** United States, India

[Read the full story on Firstpost](https://www.firstpost.com/world/us-cloud-software-giant-salesforce-to-slash-4000-jobs-amid-third-party-data-breach-concerns-13999711.html)

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