# Jersey has asked the UK Home Office for support after residents were barred from boarding flights to the island.

*fintech · news · 2026-04-14 · Daily Mail Online*

## Key points

- Jersey residents with valid physical immigration documents have been wrongly denied boarding due to ETA confusion.
- Some airline staff are misinterpreting Jersey's physical documents as invalid after the UK's e-visa rollout.
- The UK Home Office and Jersey authorities are issuing new instructions to carriers to accept Jersey-issued permissions.
- Non-British, non-Irish Jersey residents now require a digital ETA to enter Jersey from April 23.

**Countries:** Jersey, United Kingdom, Guernsey, Isle of Man, Ireland

[Read the full story on Daily Mail Online](https://www.dailymail.co.uk/travel/article-15731369/Jersey-UK-government-help-residents-passport-issues.html)

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